Fee expiry & renewals
Three lists to work through — expiring, expired or unpaid, and dues — each with a Collect button, a CSV and a print-out.
- Expiring in the next N days
- Expired or never paid
- Dues with totals
Email, SMS & WhatsApp
Talk to members where they already are
Email and push notifications, plus SMS and WhatsApp through your own provider account — most of it sent for you.
W
Hi Sara, HIIT Blast is tonight at 18:00 in Studio A. See you there!
Your fee of Rs 5,000 is due tomorrow. Pay at the desk, or by bank transfer on our website.
SYou're off the waitlist 🎉
Reformer Pilates · Wed 09:00 · app notification
Not been in for 2 weeks → “we miss you”Membership ended → “come back” offerBirthday → a treat
How it works
Four ways to reach a member. Email goes out through your own email account, which you connect once in Settings. Push notifications are switched on in Settings. SMS and WhatsApp go through a provider account that you open and pay for — Twilio or WhatsApp Business from Meta, for example — and GymsPilotPro sends through it.
Class reminders, renewal reminders, missed-you nudges, win-back offers and birthday messages go out by themselves. Write the wording once and GymsPilotPro sends it on time, every time.
When you want to say something yourself, choose who hears it — everyone, members ending soon, lapsed members or one group — and members can opt out whenever they like.
What it does
- Class and renewal reminders
- Missed-you and win-back nudges
- Everyone, or just one group
- Email through your own mailbox
- SMS and WhatsApp need your own provider account
Where you find it
- Admin → Messaging
- Admin → Messaging → Campaigns & Wording
- Settings → Messaging
- Member app → Notifications
Goes well with
Related features
Leads & enquiries
Every website enquiry becomes a lead you can follow up and convert.
- Contact form becomes a lead
- New, contacted, trial, joined
- Notes from every call
Add-on
Member app
An add-on: a native app in your colours, signed in with a username you issue. It is not in the app stores yet.
- Add-on on Starter and Growth, included in Pro
- Your logo and colours
- Book classes and check in
Ready to run your gym from one place?
Book a demo and see your timetable, memberships and website on GymsPilotPro before you decide anything.